LARRY ZUCKER
2707 Cedarcrest Place
Valrico, Florida 33596
(813) 661-8496
lmzucker@msn.com

TRAINING PROFESSIONAL

Over 30 years combined experience in the RV and automotive industry. Excellent communication and training skills. Excellent supervisory skills. Master Certified Technician. Strong ability to design and implement effective and result-producing training programs.

PROFESSIONAL EXPERIENCE

LAZYDAYS RV SUPER CENTER, Seffner, FL 2000 – 2008
Training Instructor
Responsible for running the RV driving school and customer seminars. Also handled employee forklift training, lockout/tagout training and member of safety committee.

• Implemented a complete towable RV driving class, customer seminars for RV hookups, refrigerators, water heaters and a microwave/convection cooking class, improving overall customer knowledge and satisfaction with their RV purchase.
• Put together a forklift and lockout/tagout class for employees ensuring proper employee training.
• Received many awards for customer excellence.

Master Certified Technician
Included but not limited to all phases of RV repair and customer relations.

• Received Master Certification.
• Attended Fleetwood Training.
• Attended Winnebago Training.
• Attended many RV training classes.

RV MOBILE SERVICE, Tampa, FL 1998 – 2000
Lead Technician / Service Manager
Handled all phases of RV repair, wrote estimates for all phases of repair work, dealt directly with insurance company, customer relations, ordered and priced inventory, warranty claims, quality control, supervised and trained employees.

• Implemented a training program for employees to maximize their skills and the quality of their work.

TOPPER KING, Brandon, FL 1996 – 1998
Service Manager
Responsible for supervising and training employees, customer relations, quality control, warranty claims, and order inventory.

• Designed and implemented a bonus program that increased sales and quality control.
• Designed programs to increase productivity and morale of employees.
• Implemented incentives to increase income for employees and the company.

CAMPING WORLD, Tampa, FL 1989 – 1996
Shop Supervisor (1992 – 1996)
RV Service Technician (1989 – 1992)
Responsible for all phases of RV repair, customer relations, supervised employees, trained employees, quality control, warranty claims.

• After becoming Shop Supervisor, shop productivity increased the first year and kept increasing to become the #2 shop in the company.
• Received many certificates and awards for accomplishments done within the company.

EDUCATION

Camping World Recreational Vehicle College, Bowling Green, KY
Business Administration, Farmingdale Community College, Farmingdale, NY
Automotive Technician, Westbury Automotive Trade School, Westbury, NY

TECHNICAL TRAINING

Dometic Air Conditioning, Norcold Refrigeration, Atwood, HWH Coleman,
ONAN Levels 1 and 2, MACS Refrigeration, RSES Refrigeration,
KVH, Lockout/Tagout Certification, Hazardous Waste Certification,
Forklift Certification, RVIA/RVDA Master Certification

MILITARY

U.S. Navy, Memphis, TN; Rota, Spain; Vietnam